Privacy Notice

PRIVACY NOTICE (Last updated July, 2018)

Thank you for visiting our website which is operated by fec2ff-2f.myshopify (the "Company"). We are committed to providing an exciting and safe online shopping experience and an elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

From the Company's Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for newsletters or email lists, participate in promotions, surveys, product reviews, or contact us.

If you make a purchase from us, we may also collect your billing address.

Information You Provide About a Third Party: If you send someone a communication, we may collect their name, phone number, email, and/or shipping address.

Automatically on the Site: We or our service providers may use cookies, web beacons, pixel tags, log files, and similar technologies to collect non-personal data such as browser type, IP address, device type, pages viewed, and interaction data. This helps improve user experience and personalize content.

From Third Party Sources: We may receive additional information from third parties such as social networks or data providers to update or supplement your information.

Combination of Information: We may combine all collected data across devices and sources.

Third Party Analytics and Ads: We may use third-party tools for analytics and targeted advertising. These parties may use cookies and similar technologies.

Q: What are my Tracking Options?

A: Cookies are required for certain features of the Site. By using our Services, you consent to cookie use.

Types of cookies:

  • Strictly Necessary Cookies: Required for site functionality (e.g., login, cart).

  • Performance Cookies: Help analyze site usage.

  • Functionality Cookies: Remember preferences.

  • Targeting Cookies: Deliver relevant ads.

You can manage cookies through:
http://www.networkadvertising.org/managing/opt_out.asp
https://www.aboutads.info/choices
https://tools.google.com/dlpage/gaoptout/

More info: https://www.allaboutcookies.org

Disabling cookies may affect functionality.

Q: How does the Company use the information?

A: We may use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website and services

  • Send promotional emails and offers

  • Personalize content and ads

  • Prevent fraud and ensure security

  • Comply with legal obligations

Q: What information does the Company share?

A: We may share data with:

  • Affiliates

  • Marketing partners

  • Service providers

  • Legal authorities when required

  • Buyers in case of business transfer

We may also share anonymized data for analytics.

Text Marketing: If you provide your phone number, you may receive SMS notifications and offers. You can unsubscribe anytime by replying STOP or contacting service@hermellea.com.

Q: How can I view or delete my information?

A: Contact service@hermellea.com to access, update, or delete your data, subject to legal requirements.

Q: Communication preferences

A: You can opt out of promotional emails by clicking "unsubscribe" or contacting service@hermellea.com.

Q: California Privacy Rights

A: California residents may request disclosure information by emailing:
legal@hermellea.com
(Subject: Attn: California Privacy)

Q: Children's privacy

A: The Site is not intended for children under 13. We do not knowingly collect data from children.

Q: Security

A: We use SSL encryption and security measures, but cannot guarantee absolute security.

Q: Third-party websites

A: We are not responsible for external sites linked from our website.

Q: Data storage

A: Data may be stored in the United States/Canada/Hong Kong and retained as necessary for business or legal purposes.

Q: International users

A: By using our services, you consent to cross-border data transfer.

Q: Policy updates

A: Changes will be posted on this page.

Q: Contact us

A: For any questions, complaints, or requests, contact:

service@hermellea.com

For unsubscribe requests: service@hermellea.com
For privacy-related inquiries: service@hermellea.com

If unresolved, you may file a complaint with the appropriate authority or the U.S. Federal Trade Commission:
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc