Terms of Purchase

TERMS OF PURCHASE (Last updated June, 2021)

These Terms of Purchase (“Terms of Purchase”) govern your purchases of products and services available through service@hermellea.com (the “Company Sites” or the “Sites”). The Company Sites are operated by service@hermellea.com (the “Company”). Your use of the Company Sites is also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.

PLEASE CAREFULLY READ THESE TERMS OF PURCHASE, ALONG WITH THE TERMS OF USE, PRIVACY NOTICE, AND OTHER POLICIES REFERENCED HEREIN BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES. BY PURCHASING OR USING PRODUCTS OR SERVICES, YOU AGREE TO THESE TERMS, INCLUDING THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED BELOW.

GENERAL

These Terms of Purchase constitute a legally binding agreement between you and the Company. You represent that you are:

  • At least 18 years old

  • Legally capable of entering a binding contract

  • Not prohibited from using these services under applicable laws

You agree to comply with all applicable laws regarding your purchases, including laws in the destination country. All communications (calls, emails, etc.) may be recorded.

PRIVACY NOTICE

Our Privacy Notice is available via service@hermellea.com

By using our Services, you consent to the collection and processing of your personal information as described. We may update the Privacy Notice at any time. Continued use of the Site indicates acceptance of those changes.

PURCHASES

Order Processing
The Company reserves the right to refuse or cancel any order at its sole discretion. This may occur due to:

  • Out-of-stock items

  • Pricing errors

  • Suspected fraud

If an order is canceled, you will not be charged or will receive a refund. We also reserve the right to:

  • Revoke offers

  • Correct errors or omissions

  • Update pricing, descriptions, or promotions without notice

Product and Service Descriptions
We strive for accuracy but do not guarantee that product descriptions are complete or error-free. If a product is not as described, your sole remedy is to return it according to our policy.

Some features (e.g., quick view or add-to-cart previews) are for convenience only. Full product details are available on the product page.

Pricing Information
We aim for accurate pricing but cannot guarantee against errors. If a pricing mistake occurs, we may cancel the order and notify you. We reserve the right to correct any errors at any time.

Product Availability
Availability information is an estimate and not guaranteed. Delivery typically occurs within approximately 30 days after payment but may vary due to:

  • Stock shortages

  • Weather conditions

  • Shipping carrier delays

Items marked “in stock” may still become unavailable. If this happens, we will notify you and issue a refund if applicable.

Additional Disclaimers
Products purchased:

  • May not include manufacturer warranties

  • May not include support or manuals

  • May not comply with your local standards or language

  • May require adapters (e.g., voltage differences)

You are responsible for ensuring the product meets your local requirements and can be legally imported.

Taxes
You are responsible for all applicable taxes, customs duties, and import fees, including VAT or tariffs, based on your shipping destination.